Cancellation Policy
Cancellation Policy
At Conmicy Store, we understand that sometimes plans change. Our cancellation policy is designed to offer flexibility while ensuring that your orders are processed efficiently.
How to Cancel an Order
If you need to cancel your order, please contact us as soon as possible. Orders can only be canceled if they have not yet been processed or shipped.
Cancellation Requests
To request a cancellation, please reach out to our customer service team at:
Email: [email protected]
Be sure to include your order number and a brief explanation for your cancellation request to help us process it quickly.
Cancellation Timeframe
If your cancellation request is made within 24 hours of placing the order, we will cancel it and issue a full refund. After this period, cancellation may not be possible if the order has already entered the processing or shipping stage.
Custom Orders
For custom-made products, once the production process has started, cancellations are not allowed. Please double-check all details before confirming your custom order to avoid any issues.
Refunds for Canceled Orders
Refunds for canceled orders will be issued within 7-10 business days and will be processed to the original payment method used at the time of purchase.
Contact Us
If you have any questions or need further clarification regarding our cancellation policy, feel free to contact us:
Email: [email protected]
Address: 6802 Belfour Ln, El Dorado Hills, CA 95762, USA
Thank you for shopping with Conmicy Store. We value your business and are always here to assist with any concerns you may have.