FAQs
HOW DO I PLACE MY ORDER?
Simply select your preferred product style on the product page, then click the “Add To Cart” button and follow the easy checkout process to complete your order.
Once your order is placed, we’ll prepare it and notify you when it’s on its way!
HOW LONG WILL IT TAKE TO SHIP MY ORDER?
Orders from Conmicy Store typically ship within 5 to 10 business days. For international orders, transit times may take an additional 1 to 2 weeks depending on your location.
MY TRACKING NUMBER ISN’T WORKING.
It can take 1-2 days for tracking numbers to be updated in the shipping carrier’s system. If your tracking number isn’t working after a few days, please reach out to the carrier. In some rare cases, carriers may lose an order, and we’ll assist you in resolving such issues.
I NEED HELP WITH A LATE ORDER.
If your order hasn’t arrived within 10 business days (domestic) or 20 business days (international), please contact our support team. We’ll ensure you receive timely assistance to track and resolve your order concerns.
PAYMENT
What payment methods do you accept?
We accept Visa, Mastercard, and PayPal.
When will my card be charged?
Your card will be charged as soon as your order has been successfully placed.
HOW SECURE IS MY PERSONAL INFORMATION?
At Conmicy Store, we take your privacy and security seriously. We adhere to the highest industry standards to protect your personal information during checkout.
Your credit card information is encrypted using Secure Socket Layer (SSL) technology, ensuring safe and secure transmission during the payment process. Rest assured, your payment information is only used for the transaction and is never stored.
For any other questions, feel free to contact our support team at [email protected].